You recently flew with an airline and had a problem with the food on the plane. Write a letter to the company. In your letter · give the details of the flight · explain what the problem with the food was · say what the airline should do about it. Write at least 150 words. You do NOT need to write any addresses.

I hope I find you well.My name is Nonhlanhla.I boarded Air Zimbabwe flight 2421,
last
week.It was
was
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a morning flight ,I was going to Harare from Bulawayo I am writing you
this
letter to inform you about the food problem we had. Air Zimbabwe is the best airline in Zimbabwe,it is considered the best than any other
airlines
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airline
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.I compliment that,it is
also
comfortable .But I have to pass my
complain
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to you for future use to make better changes.The food that was served at the plain was not properly cooked and it did not meet up with the standard of your airline.The cooking
stuff
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staff
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is terrible if I may say,can your change your stuff before they create more damage.I ate rice and chicken and I suffered from
a
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terrible stomach pain. I am concerned about the reputation of a popular airline . I hope you will take care of my concern and make better changes.

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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