8) You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter - Provide the details of your shipment - Describe the damage - Say what action you want the company to take.

Dear Sir or Madam,

This

letter is to inform you about my dissatisfaction regarding my

last

shipment. Let me first tell you that my British friend sent me a collection of equipment for my upcoming research study on the twenty-first of May from England to Egypt, and it consists of 3 cardboard boxes.

While

there were labels stuck on them informing that they ought to be handled gently, I can assure you that your employees did not follow the instructions.

This

action,

therefore

, caused great inconvenience and may cost me my project.

Secondly

, let me elaborate on what happened. I received 2 of the boxes opened

as a result

of harsh dealing with them, and the third box was cut from the left side. Upon unboxing, I discovered that almost half of the items were lost

such

as the monitor and Microphone, and the headphones were not properly functioning. Given the fact that

this

foul-up occurred under your supervision, and it was entirely the fault of your representatives, I believe that compensation in the form of complementary shipping would be warranted.

Moreover

, I emphasize that you ought to regularly train your personnel for the sake of guaranteeing the safety of shipments. I look forward to reading

in

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your reply about what actions you intended to take. Faithfully, Laila Hefni