You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include: -Details about the meeting -The problem you face - What should be done

Dear Sir/Madam, I am writing

this

letter on behalf of Best Royal Group to complain about

services

Correct article usage

the services

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you provided for our conference organized at

Shereton

Correct your spelling

Sheraton

Hotel on 18 March 2023. The main purpose of

this

conference was to introduce our new products which

was

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were

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expected to be launched

at the end

of

this

month. Guests attending

this

event included our partners and potential clients,

therefore

, we required the meeting must be organized

professional

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professionally

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and carefully. Before the event, your staff made a basic mistake which was unacceptable. At that time, there was another meeting organized

at

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on

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the same floor

with

Change preposition

as

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mine. To make sure that our guests could come to the right meeting, I requested your team to design a direction board and place it at the hotel entrance.

However

, your employee created a wrong direction which made a third of our guests miss the event.

This

mistake affected a lot on our reputation and profession,

therefore

I would like you to have appropriate action and refund some amount of

service

Correct article usage

the service

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fee. Sincerely, Lana