You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

Dear Manager, I hope to see you good in health. I am writing

this

letter to request a change of the hard drive that your company installed on my personal computer a few months ago. As you know, previously I was facing issues with saving and retrieving data, after the analysis from your technical team, you advised me to go for changing a gadget. After a few days, I started facing the same problem but I somehow managed to continue work. Now, the equipment isn't working at all. Even after multiple efforts, I am unable to store, update or get back the data. Unfortunately, today I couldn't load the previous files

also

. As the device is under warranty, I request you to look at the issue and try to fix it at your earliest. It would be impressive if you put in the new device

this

time because already used ones are not capable of holding the load of my work. Your kind cooperation in

this

regard would be highly appreciated. Thank you for your consideration. Yours Sincerely Customer